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Italy was among the countries more responsive in dealing with sensitive time for this topic. Already
in the late nineties the AIPA (CNIPA today) began to be interested in the issue of accessibility to information technology by the most disadvantaged groups in particular had opened adequate research along two lines.
The first was aimed at defining appropriate rules to ensure the interoperability of information systems
government and open solutions to proposals for innovative technologies formulated by the market.
The second was to identify regulatory intervention and technology necessary to avoid discrimination in the provision of government services, especially when delivered through the network. The first official intervention
out was formed by a circular directed to the Public Administration, which came out some basic principles on the subject.

In particular, we focus the following aspects:

• attention, in terms of accessibility to the sites of the PA in respect of all types of disabilities, both physical and cognitive;
• the importance of the entire architecture of the site and not only the web interface;
• accessibility as a quality index since the overall design of the site;
• the opportunity to observe the implementation of a site, the views expressed through the WAI WCAG 1.0 (Web Content Accessibility Guidelines) of the W3C.

The rise in government the responsibility for development of information public in 2001, through the appointment of a Minister for Innovation and Technologies, has made a decisive contribution to strengthening the focus on the topic ' access to new technologies by the most vulnerable.

The most immediate result of this Commission was represented by the White Paper on "Technologies for Disabilities: an inclusive society", which had the merit not only to raise awareness on this subject; but also to identify the next possible targets to be proposed to the attention of policy responsibilities.